Key Responsibilities

• Collaborate with colleagues and stakeholders to understand business goals and requirements
• Oversee the Business Analysis function, leading and mentoring a small team
• Lead the evaluation of business solutions
• Lead and support on business readiness activities (training, user testing) for all BITT deliveries from small changes through to full projects
• Evaluate current and emerging technologies and trends relating to the requirements and provide recommendations
• Ensure alignment with IT strategies and overall business strategies, contributing to a culture of innovation and continuous improvement.
• Own and develop the Business Analysis procedures and processes
• Liaise with IT and other technical colleagues on allocated BITT projects
• Provide technical product ownership of assigned BITT products e.g. Low/No Code Workflow software
• Coordinate and supervise third-party low-code workflow development and automation teams.
• Share knowledge and coach colleagues in technological solutions to support change management and optimization.
• Translate business requirements into technical specifications as required
• Provide support within development, testing, and reporting as required for transformation
• Perform analysis to produce detailed process models and work closely with the Business Analysts and Business Process Manager to identify areas of potential improvement

Candidate Requirements

• Bachelor’s degree in business, Operations Management, Process Improvement, or related field is strongly preferred. 
• Expertise in Business Analysis methodology, processes, techniques, procedures and documentation
• Strong understanding of business processes and the ability to translate business requirements into technical solutions.
• Strong understanding of business applications, including Microsoft technologies
• Strong understanding of low-code and automation technologies, including workflow.
• Strong understanding of Software Solution development projects
• Significant experience of technical business analysis, ideally related to business transformation
• Demonstrated experience as a technical BA through full project and business case lifecycles
• Successful track record of supporting the implementation of main business applications
• Agile experience and software/solution delivery lifecycle experience
• Experience of improvement related to ERP, CRM, Workflow and other third-party software.
• Excellent leadership and interpersonal skills with the ability to communicate complex technical concepts to non-technical stakeholders.
• Proficiency in data analysis/Business Intelligence tools
• Competence working with Prince2, APM or other recognised Project Management methodology
• Strong analytical and problem-solving skills
• Proven ability to manage multiple priorities and deadlines
• Ability to manage and lead a small team
• Experience with functional design, including wireframes and activity diagrams

The role offers the opportunity for Hybrid working and is dependent on commercial demands.

Closing date: 7th Mar 2025